Privacy Policy
Last updated: December 2024
1. Information We Collect
When you make a purchase or create an account with Lebas, we collect:
- • Name and contact information (phone number, email)
- • Delivery address in Qatar
- • Order history and preferences
- • Payment method preference (cash or card on delivery)
2. How We Use Your Information
Your information is used to:
- • Process and deliver your orders
- • Send order confirmations and delivery updates via WhatsApp
- • Provide customer support
- • Improve our products and services
- • Send promotional offers (only if you opt-in)
3. Data Protection
We implement appropriate security measures to protect your personal information. Your data is stored securely and is only accessible to authorized personnel. We never sell or share your personal information with third parties for marketing purposes.
4. WhatsApp Communication
We use WhatsApp as our primary communication channel. By placing an order, you agree to receive order-related messages via WhatsApp. You can opt out of promotional messages at any time by messaging us "STOP".
5. Your Rights
You have the right to:
- • Access your personal data
- • Request correction of inaccurate data
- • Request deletion of your data
- • Opt out of marketing communications
6. Cookies
We use essential cookies to remember your cart and preferences. These are necessary for the website to function properly.
7. Contact Us
For any privacy-related questions or requests, please contact us:
- • WhatsApp: +974 5004 0743
- • Email: privacy@lebas.qa
- • Address: The Pearl, Porto Arabia, Doha, Qatar